I have re-started the computer twice to see if the Unifying Receiver and Logitech Keyboard and Mouse are detected and recognized, but to no avail.īoth keyboard and mouse are working properly, but they are not recognized as "Logitech Devices", and the "Unifying Software" is not active. There may be better drivers on Windows Update or on the device manufacturer's website." "Windows has determined that the best driver for this device is already installed. I get the following message: "The best drivers for your device are already installed" I tried to update the Unifying Software Driver from within Device Manager, but to no avail. The keyboard and mouse are not listed as Logitech devices, they are listed as generic devices: Note: The 'Next' button never becomes available, so I exited the installation wizard. "Plug in one Unifying receiver (then wait a few seconds until the 'Next' button is available) "There is no Unifying receiver plugged into your computer." I ran the Unifying Software installation as an Administrator.ĭuring the installation, I got to a screen that says: I downloaded the Unifying Software from Logitech's site. ![]() The Operating System is Windows 10 Professional 64-bit. I am using the Logitech MK360 keyboard/mouse combo.
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